** Qualipro Distribution's Policy: Unless otherwise specified, returns, refunds or exchanges will not be accepted **

We use LTL (Less than Truckload) to quickly and safely ship our equipment to you.

We get three (3) quotes from a freight company and offer you the best deal possible on your delivery.

The estimated time of delivery is 7 to 14 business days (excluding weekends and holidays), depending on availability of product.

The best rates are to a commercial / business address.

Once your order has been processed and shipped from our warehouse, you can expect a phone call from the freight company at least 24 hours prior to delivery.  Therefore, it is important we have your daytime telephone number at the time of creating your order.

Some truck freight companies do not require their drivers to unload shipments.  We suggest that you make arrangements to have extra help on hand to assist in these circumstances.  Ramps and/or unloading equipment may be necessary to have at the site.

Please inspect the product carefully and thoroughly before signing the shipping receipt.  Shipping damage is covered by the LTL Freight Company.  Your signature on the receipt is your acceptance of the merchandise in good condition.

Any other questions regarding this may be sent to QualiPro Inc. - info@qualipro.ca or Toll-free 1 877 477 9258